FAQ's

Q: What's the MOQ (Minimum Order Quantity) required?

 A: Basically, our MOQ is 1x40"HQ container (mixed container is possible). In some cases, maybe just one 20" container or even less, e.g. CD sleeves.

Q: How about sample availability and the cost?

 A: 1. Samples of all existing CD jewel boxes or DVD boxes are available free of charge. But new customers shall cover the courier charges.
    2. For new products or mock-up, the molds shall be set up first. The customers shall pay the molds cost for us to build new molds, which take 20-35 days.
* Possible solutions for shipping freight:
  (1) Provide us your international courier account (DHL, Fedex, TNT, etc.) and we will send the sample parcel with freight collect.
  (2) Contact your local courier office and arrange parcel collecting at our office.
  (3) Pay the shipping freight to our bank account in advance.

Q: What's your production capacity for CD DVD boxes?

 A: Generally, we're capable of shipping up to 2 full 40"HQ containers of these cases EACH day. But the production capacity differs between the models.

Q:What's the payment term?

  A: Generally, by T/T - 30% deposit, balance paid against documents;
 In some cases, full TT in advance may be necessary..

Q: What's the material used?

  A: Mainly polypropylene (PP) and polystyrene (PS) for CD DVD boxes. For transparent parts, grade-A virgin PP or GPPS plastic will be used; while for black parts, usually recycled second PP or HIPS will be used, unless otherwise specified.

Q: Are your CD jewel box & DVD boxes fit for automatic packing machines?

 A: We have two models designed to run automatic packing machines, standard 14mm single DVD box & 10.4mm CD jewel case single, which have been proved and work well with most brands of machines like Gima,Ilsemann, and Kyoto etc.

Q: Can you sell DVD box with DVD label/print slip inserted?

 A: We offer custom packaging and retailer packs as per client's request. The Client shall provide us with the print film or artwork.

With any other question than the above listed, please feel free to contact us. Our professional sales team will respond you within 24 hours during working day.